Barclays Bank experienced a significant system outage on January 31, 2025, coinciding with payday and the self-assessment tax return deadline, leaving customers unable to access funds. Reports of the 'BG010 error' flooded in, with over 1,600 users affected, leading to urgent pleas for assistance as families faced financial distress. Despite Barclays' apologies and assurances of a swift resolution, many customers remained locked out of their accounts by the end of the day, raising concerns about trust in digital banking services.